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Our team is ready to assist you and provide clarity on the true amount owed

Jul 10, 2024

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Dear Patients,

We hope this message finds you well.
 
We are writing to inform you of a recent issue with our previous processing service ChangeHealth that has unfortunately led to a backlog of unpaid claims. As a result, some of you may have received statements showing the full amounts owed, which may not reflect the actual balance due.
 
We sincerely apologize for any confusion or inconvenience this may have caused. Please know that we are actively working to resolve this issue.
 
To ensure you have the most accurate information regarding your account, we encourage you to contact our billing department with any questions or concerns. Our team is ready to assist you and provide clarity on the true amount owed.
 
You can reach our billing department at Billing@gardenstatepain.com or 973-777-5444 then press 5. 
 
Thank you for your understanding and patience as we work through this matter. We value your trust and are committed to providing you with the best possible care and service.
 
Sincerely,
Garden State Pain & Orthopedics